See, this is why we need government.

Seen via Insty:

Senator Chuck Schumer, having solved all the world's other problems - except the cap on that Gulf of Mexico oil leak, which was Obama's responsibility - has now set about solving Apple's problems for it.

In a letter to Apple CEO Steve Jobs sent today, Schumer pressed the company to reconcile the competing claims and identify the true cause of the glitch in a written explanation to customers. He also called Apple's proposed remedies so far-the company has variously told customers to not hold the device a certain way, or to buy a case for the device-"insufficient." He said a permanent fix should be provided at no additional charge to customers.

"The burden for consumers caused by this glitch, combined with the confusion over its cause and how it will be fixed, has the potential to undermine the many benefits of this innovative device.

Really? Ya think? Y'know, it also has the potential to undermine other things, like reputation, market share and stock value. Which is why companies that inadvertently sell defective products typically react with things like, oh, identifying the true cause of the glitch and providing a permanent fix at no additional cause to customers.

I'm pretty sure Apple knows that already, just as it knows that if you don't handle a product well in a highly competitive market you end up not being a major player in that market. See early Apple computers vs. IBM PC's. Which is why I think all those iPhone customers are going to be made whole ASAP, no matter what it costs Apple.

But thank you for your concern, Sen. Schumer. Thank you very much. Also, could you freedive down and assure us that that oil cap is really working? Because I think President Obama needs the benefit of your expertise. Don't bother coming back up to report; just tug on a rope or something.